GetWellNetwork Achieves Record Growth for Fourth Consecutive Year
Company Continues to Lead Interactive Patient Systems Market, Expand Client Base and Deliver Cross-Continuum Patient Engagement Solutions
- 86 percent growth in revenue
- More than 50 new client facilities and expansions; adding over 11,000 beds
- 35 million annual patient interactions using GetWellNetwork
- 60 percent growth in employees; 83 new employees since Jan. 1, 2013
- KLAS Interactive Patient Systems category leader since inception – fourth year in a row
Bethesda, Md., February 13, 2014 – GetWellNetwork®, Inc., the leader in Interactive Patient Care™ (IPC) solutions, today announced a fourth straight year of record growth with the addition of more than 50 new client facilities and expansions in 2013. The company previously announced that it was ranked #1 for the fourth consecutive year in Interactive Patient Systems by KLAS®.
“A growing number of health care providers are recognizing what our client community has been demonstrating for years: that an IPC delivery model can dramatically improve patient satisfaction scores, clinical outcomes and financial results,” said Michael O’Neil, founder and chief executive officer of GetWellNetwork. “2013 was a pivotal year for our partners, for our company and for patients everywhere. Over the next year, we will continue to collaborate and innovate to drive the impact of cross-continuum patient engagement worldwide.”
IPC Client Community Grows
GetWellNetwork made significant expansions to its client base in 2013. Early in the year, BayCare Health System, a leading community-based health system in the Tampa Bay area, selected GetWellNetwork as its provider of IPC solutions for its network of 11 not-for-profit hospitals and outpatient facilities, featuring 2,643 contracted beds.
An increasing number of leading health care systems such as the Carolinas HealthCare System and the U.S. Department of Veterans Affairs (VA) are recognizing the benefits of patient engagement and choosing to expand the GetWellNetwork footprint throughout their facility locations. In 2013, GetWellNetwork added 1,663 contracted beds throughout the eight-hospital network of Carolinas HealthCare System bringing the total to 2,471 contracted beds. The company also expanded into 10 additional VA sites throughout the southwest and northeast, adding 1,237 contracted beds. Present in 35 VA medical centers and Defense Health Agency (DHA) hospitals around the country, GetWellNetwork remains the largest provider of IPC solutions for Veterans.
Additional client wins and expansions include:
- Adventist Health System – Florida Hospital Carrollwood, Tampa, Fla.
- Ascension Health – Seton Medical Center Williamson, Round Rock, Texas
- Christiana Care Health System – Wilmington Hospital, Wilmington, Del.
- Dignity Health – St. Joseph’s Westgate Medical Center, Phoenix, Ariz.
- Kaiser Foundation Hospitals – Oakland Medical Center, Oakland, Calif.
- Kaiser Foundation Hospitals – Redwood City Medical Center, Redwood City, Calif.
- Kaiser Foundation Hospitals – San Leandro Medical Center, San Leandro, Calif.
- Nemours/Alfred I. duPont Hospital for Children, Wilmington, Del.
- Norton Healthcare – Norton Suburban Hospital, Louisville, Ky.
- Park Nicollet – Park Nicollet Methodist Hospital, St. Louis Park, Minn.
- Reading Health System – The Reading Hospital, Reading, Pa.
- SCL Health System – Exempla Saint Joseph Hospital, Denver, Colo.
- Sharp Health Care – Sharp Coronado Hospital, Coronado, Calif.
- Sierra Providence Health Network, El Paso, Texas
- Tampa General Hospital, Tampa, Fla.
- Texas Children's Hospital – Main Campus, Houston, Texas
Innovative Technology Powers Patient Engagement
In Q4 2013, the company released the GetWellNetwork 5.0 patient experience, the result of 18 months of R&D in collaboration with leading U.S. health care providers and patient focus groups. The visually compelling and action-oriented interface helps patients participate in their care, empowering providers to improve outcomes. The 5.0 release also included GetWellNetwork’s new Patient Experience Perception Score™ (PxP), which provides a real-time snapshot of HCAHPS performance indicators based on real-time patient interactions.
Earlier in the year, GetWellNetwork introduced myGetWellNetwork™, a platform for patient engagement anytime, anywhere. Delivered across any web-enabled device and interoperable with existing patient portals, myGetWellNetwork provides personalized information, tools and Patient Pathways™ needed to help patients adopt healthier behaviors for ongoing health management.
Key Leadership Positions Added
With the addition of several key executive leadership personnel – David Muntz as chief information officer, Dr. Karen Drenkard as chief clinical/nursing officer and David Bennett as chief operating officer – the company further solidified its leadership at the intersection of patient engagement and technology. The company also added 83 new employees since Jan. 1, 2013, representing a 60 percent growth rate over 2012 and earning a Hire Power Award from Inc. Magazine.
Moving forward, GetWellNetwork will continue to invest in the science behind Interactive Patient Care, adding more clinical research experts to strengthen evidence-based practices and outcomes around patient engagement.
GetWellNetwork®, Inc. provides patient engagement solutions that help health care providers engage, educate and empower patients along the care continuum. Our patient-centered platform, delivered across multiple technology platforms including mobile devices, computers and televisions, enables providers to implement a revolutionary care delivery model called Interactive Patient Care™ to improve performance and patient outcomes. The company further extends the value of existing IT investments by integrating seamlessly with electronic medical record and patient portal applications.