GetWellNetwork Recognizes National Health Systems, Hospitals and Individuals for Excellence in Interactive Patient Care
Bethesda, Md., May 5, 2015 – GetWellNetwork®, Inc., the leader in Interactive Patient Care™ (IPC) solutions, today announced the recipients of this year’s IPC Awards, recognizing health care leaders and organizations that have demonstrated improved clinical care and outcomes through the use of IPC technology. The awards took place on April 29 during GetConnected 2015, the company’s eighth annual user conference, at the Gaylord National Resort & Convention Center in Washington, D.C.
“Our client community continues to alter the course of health care and the patient experience through innovative uses of IPC,” said Michael O’Neil, founder and chief executive officer of GetWellNetwork. “All of the IPC Award winners represent the best of the best among health care providers who are redefining patient care and clinical practice in America by helping patients and families take an active role in their health journey across the continuum of care.”
The GetWellNetwork IPC client community submitted a record number of more than 90 award nominations. A committee of health care leaders and executives reviewed the submissions to select finalists and winners. This year’s recipients include:
Kaiser Permanente Baldwin Park Medical Center in Baldwin Park, Calif., achieved exceptional performance improvement in service, quality and operations through the use of IPC and GetWellNetwork’s Blueprint for Success methodology. The facility was recognized with the Overall Achievement award.
This award recognizes leaders within their organization and the IPC community who, through their vision and commitment to patient-centered care, are having a profound impact on outcomes and the evolution of IPC technology. This year’s IPC Champion is Peggy Grant, Ph.D., director of Professional Practice at Community Regional Medical Center in Fresno, Calif.
IPC Emerging Leader
The IPC Emerging Leader is a new award recognizing a promising health care provider or system in the IPC community. Carilion Clinic in Roanoke, Va., started using IPC in 2014 and has demonstrated strategic and operational leadership, accountability, and focus on improved outcomes and return on investment.
Clinician and Staff Empowerment
Sharp HealthCare, based in San Diego, Calif., was recognized for exemplifying clinical practice transformation through nursing staff empowerment. Specifically, the Sharp leadership team restructured its approach to IPC to centralize and standardize care delivery system-wide.
Care Process Integration
The winner of the Care Process Integration award was St. Joseph Mercy Oakland, a 443-bed community teaching hospital in Pontiac, Mich. This facility successfully integrated GetWellNetwork with their real-time locating systems (RTLS) system, allowing patients to see who is coming in and out of their room, among other initiatives.
World Class Service and Support
The Baltimore VA Medical Center received the World Class Service and Support award. This facility utilizes daily reports that highlight the previous day’s patient experience perceptions, which help staff take action and perform any needed service recovery.
Using a newly constructed medication teaching interface, Children's Specialized Hospital in Mountainside, N.J., gives patients and families direct access to current and past medications, including a database with easy-to-understand information about side effects, drug interactions, special precautions and more.
Quality and Safety
Using innovative applications of patient safety videos and pain management education, Hasbro Children's Hospital increased the completion rate of its falls prevention education from 32 percent to 91 percent, earning the facility the 2015 IPC Quality and Safety award.
Finance and Operations
Carolinas HealthCare System received the Finance and Operations award for successfully leveraging IPC technology to generate revenue through its retail pharmacy and discharge medication delivery services.
The Spinal Cord Injury (SCI) unit of the James A. Haley Veterans’ Hospital in Tampa, Fla., is making ground-breaking progress in helping patients with limited mobility take greater control over their care environment through the use of assistive adaptive technology. The facility was recognized with the IPC Innovation award.
Kaiser Permanente Baldwin Park Medical Center was also recognized for leadership engagement. By shifting their internal culture and embracing change to improve the patient experience, this organization’s executive leadership established a new committee to drive health care transformation.
Outstanding Poster Presentations
As sponsors of the IPC Awards event, LG Electronics presented two awards for Outstanding Poster Presentations. Forty-two interactive poster presentations, visually demonstrating how leading health care organizations are advancing care through IPC, were submitted. The executive committee of the O’Neil Center honored Adventist Medical Center – Hanford for their e-poster presentation, and the Attendees’ Choice Poster Presentation award went to Kaiser Permanente Redwood City Medical Center.
GetWellNetwork congratulates all IPC Award winners and nominees.
GetConnected 2016 will take place May 23-25, 2016, in Philadelphia, Pa.