To activate patients in the right way at the right time, providers leverage GetWellNetwork’s cross-continuum solution for an engaging, interactive health care experience at home, in the hospital and in the outpatient environment. GetWellNetwork Ambulatory™, our SaaS tablet application, not only brings continuity of care to clinics and physician offices, but increases quality and efficiency for a better patient and clinician experience.
Activate Patients and Enhance the Ambulatory Encounter
From the point of check-in throughout their visit, patients use GetWellNetwork Ambulatory on the iPad® to set goals, ask questions and provide feedback. The solution’s action-oriented interface guides patients to priority care interventions assigned by the facility, such as viewing condition-specific education videos, learning about their medications or initiating an Interactive Patient Care Pathway™ relevant to their condition. Patients engaging with GetWellNetwork Ambulatory are better prepared to have a meaningful conversation with their physician about their care.
Using the GetWellNetwork Management Console™, providers access real-time decision-support data for care planning and to ensure an optimal visit for the patient and their family. The patient’s perception of their experience, level of activation, comprehension of education, as well as goals, questions and feedback about their care plan are easily accessed by providers to enable a more productive and relevant encounter.
Increase Education Completion, Operational Efficiency
Interoperability with the EMR enables GetWellNetwork Ambulatory to pre-populate relevant content based on a patient’s diagnosis, allowing for the automatic assignment of education and care tasks. Powered by GetWellNetwork’s workflow engine, IPC Pathways use existing data from EMR and HIT systems to deliver personalized, step-by-step care plans that encourage patients to understand and manage their condition.
While providers face challenges performing and documenting education in a paper-based setting, GetWellNetwork Ambulatory documents these activities directly into the EMR for greater compliance and seamless integration into clinical workflows. Documentation also provides a record for billable education if the facility wishes to seek the opportunity for reimbursement.
Reduce Visit Times, Improve Cross-Continuum Care
GetWellNetwork Ambulatory saves time for clinicians and reduces waiting for patients. Though the visit may be shorter, patients leave with a better understanding of their condition, the lifestyle changes they need to make and the resources available to manage their health. .
Through the Patient Portal Enrollment Pathway™, for example, GetWellNetwork Ambulatory enables patients to register easily for their provider’s patient portal. Following their appointment, patients can log in to their portal to access myGetWellNetwork™, which contains all of the educational content and IPC Pathways prescribed during the encounter. Whether patients move from the ambulatory setting to the home or hospital, they engage with a consistent experience, supporting sustained activation and improved outcomes.
Standardize Ambulatory Care, Customize by Segment
Based on the specialty of the ambulatory setting, GetWellNetwork Ambulatory tailors patient care priorities and favorites, education order sets and IPC Pathways. Integrated delivery systems can deploy the solution campus-wide to standardize clinical workflows while customizing content for each facility’s outcomes goals and each patient’s condition