Patient satisfaction, often measured by HCAHPS performance, reflect the patient's hospital experience impacting their loyalty and the financial performance of the hospital. GetWellNetwork addresses patient satisfaction during the patients stay by enhancing communication and workflow allowing for rapid response time and immediate service recovery.
Hospitals face the challenge of efficiently delivering quality care as payment reform shifts to value-based healthcare delivery. GetWellNetwork activates patients to better manage their condition and stay safe in the hospital. The resulting quality and safety improvements position hospitals to thrive under pay for performance.
Improving operational efficiency, avoiding costs and generating additional revenue is crucial for hospitals to support the growing demand for healthcare in their community. The GetWellNetwork solution provides a variety of opportunities to streamline care tasks for improved efficiency and increased revenue.