medicare

CAHPS scores

Why CAHPS Scores Matter for MA Plans—and How Digital Engagement Can Improve Them

Medicare Advantage (MA) plans rely on CAHPS scores for Star Ratings and financial rewards. Get Well’s personalized digital engagement platform addresses chronic conditions, member support, and SDOH needs, improving member experiences and boosting CAHPS outcomes. Engage hard-to-reach members, build trust, and enhance health outcomes.

A man and a woman smile as they look at a smartphone together. Text boxes around them offer options for Mental health resources, Screening, and Education with buttons labeled Find local support, Answer questions, and Watch 5 Videos for me, respectively, enhancing patient care through improved communication.

Get Well 360 empowers healthcare organizations to deliver the digital experience that consumers expect across every step of the healthcare journey - in the community, at the point of care, and beyond.

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