VHA

Enhancing Veteran Patient Satisfaction with Digital Rounding

Enhancing Veteran Patient Satisfaction with Digital Rounding

Discover how a Northeastern VA Medical Center transformed their patient satisfaction reporting approach using Get Well’s digital rounding tool, to enhance the healthcare experience for both patients and clinicians. The implementation of virtual surveys with Rounds+ has allowed staff to proactively address patient needs, shifting focus from reactive problem-solving to delivering exceptional care.

Empowering Veteran Patients through Digital Education How Digitizing Education Can Help Deliver Better Outcomes

Empowering Veteran Patients through Digital Education

Discover how two Southeastern Veterans Affairs Healthcare System saw a decrease in Hospital-Wide All-Cause 30-Day Readmission Rates as more patients engaged with personalized video education. An educated patient is less likely to be readmitted, making brief video education a highly valuable component of the treatment plan.

Digital Library Improves the Veteran Patient Experience

Digital Library Provides Extended Access for Veteran Patients

How creating access to a digital library, in lieu of a physical library, improved Veteran patient experience. Dana Kear, Client Success Manager Reading books is a long-recognized method to improve mental health & wellbeing. Books can enrich our lives, but could they have health benefits as well? Researchers at Yale studied recorded submissions of 5,635

Bringing Age-Friendly Care to the Veteran Bedside

How a Southeast Veterans Affairs Medical Center revolutionized a national Age-Friendly Care movement to better care for people aged 65+. Dennis Shuman, Client Success Manager The IHI (Institute for Healthcare Improvement) has spearheaded the Age-Friendly Health Systems initiative – an action plan to address the growing challenge of reliably providing evidence-based practice to every older

A man and a woman smile as they look at a smartphone together. Text boxes around them offer options for Mental health resources, Screening, and Education with buttons labeled Find local support, Answer questions, and Watch 5 Videos for me, respectively, enhancing patient care through improved communication.

Get Well 360 empowers healthcare organizations to deliver the digital experience that consumers expect across every step of the healthcare journey - in the community, at the point of care, and beyond.

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