Get Well Digital Patient Engagement Solutions for Health Systems and Hospitals
Through our SmartRoom, SDOH, and Hospital Journey Manager solutions, you can engage, educate, and navigate patients across your ED, inpatient experiences, and discharge workflows while supporting their whole health needs.
Grow Revenue
We customize campaigns based on the unique needs of your care team and patient population so that you can scale value-based care initiatives.
$89M
Adventist Health Generates $89M in Net Patient Revenue with Get Well
Streamline Operations
Replace ineffective cold calling with automated messaging to expand patient outreach capacity. Additionally, with Get Well Rounds+, we’ll help streamline clinical workflows so that staff efficiencies and patient care quality can continuously improve.
20%
20% increase in staff efficiency with Get Well Rounds+
Boost Patient Satisfaction
Our personalized, digital point of care patient experience makes a difference: such as driving higher HCAHPS scores, encouraging positive online reviews, and fostering long-term patient loyalty.
92%
As a Result of Using Get Well, 92% of Patients Are “Extremely Likely to Recommend” Their Provider
Improve Quality and Safety
Our digital point of care solutions streamline hospital staff and care team workflows in order to ensure best-in-class safety precautions and reduce complications as well as readmissions.
68.9%
68.9% Relative Reduction in Hospital Readmissions at UCSF with Get Well
Enhance Care Team and Staff Experience
Reduce non-clinical tasks so that your care team can operate at the top of license – boosting efficiency, strengthening quality, and improving staff retention rate.
54%
54% Reduction in Complications Reported as a Result of Utilizing Get Well Guided Care
Get Well Seamlessly Integrates Into
Your EHR and Existing Workflows
Get Well Clinical Workflow Integration
- Fully integrates into your clinical documentation
- Bi-directional data exchange leads to improved communication and patient care, as well as greater ease in regulatory compliance
- First-screen EHR access (SMART/SSO) brings benefits: enhanced security, quick access and reduced login fatigue
- Leverages your existing clinical inbox to receive alerts and follow patient events directly into EHR-based workflows
500+ integrated digital patient engagement solutions in ecosystem
Get Well Patient Benefits
- Integrated with patient portal in order to drive more portal engagement
- Activity data flows into EHR, delivering comprehensive patient insights and enhanced care coordination
- AI-powered nudges benefit providers and patients, driving patient care plan adherence and enabling timely interventions from providers
- Get Well embeds into your digital experiences to bring patients back to your digital front door.
Get Well 360: Our Enterprise Digital Patient Engagement Platform
Get Well 360 empowers healthcare organizations so that they can deliver the digital experience that consumers expect across every step of the healthcare journey: whether it’s in the community, at the point of care, or beyond.
Care Activation and Navigation
- Dormant Patient Reactivation
- Care Gap Closures Program
- Chronic Condition Guided Care
- Health Equity SDOH Screening and Navigation
- Maternal Health Equity Program
Point of Care Engagement
- Smart Room Experience
Interactive Patient Care, Rounding, Whiteboard, Signal - Emergency Department Digital Experience
Transitions of Care
- General Inpatient + ED Discharge Programs
- Surgical and Procedural Guide Care plans
Digital and Personalized Education
Get Well Navigator Interventions
Multi-Modal SDOH Screening and Navigation
Client Success Stories
We are thrilled to continue to partner with Get Well, their Guided Care solution is helping transform the way we deliver care, deepening our patient relationships and improving clinical quality.
—
Natalie Mortensen | Digital Innovation Manager, Inception Health, Froedtert & the Medical College of Wisconsin
With our decision to migrate to Epic for our EHR, it was important for us to continue our partnership with Get Well given the deep integration capabilities that help to inform and empower our patients. We are working with the Get Well team to define a strategy to implement the right set of solutions.
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Dan Exley | VP of Clinical Systems, Sharp Healthcare
Get Well’s focus on people, process and technology, not technology alone, sets it apart and made it clear that Get Well was the right partner for us.
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Jason Wells | Chief Strategy, Consumer and Innovation Officer, Adventist Health
When I think about all of the amazing things that [Get Well] has provided us with, the first thing that comes to mind is having that connection with the patient. Knowing we have a digital platform to connect and educate our patients is a nice safety net that helps hold both patients and ourselves accountable to provide the best possible care to our patients.
—
St. Tammany care team member
I like that we can modify the system and add things to it easily. The vendor is very quick to respond to our changes. Get Well is always coming up with new ways to enhance their programs. For example, we can now add personalized educational videos from our nurses into the system.
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Healthcare provider director, November 2023
Our patients love this app, because they can access the information when they want to, which I think is huge, especially for our demographic. We have young women. You know, they’re busy, they have other children, they have jobs… it’s so nice that they can pull up the app any time they want. I love the fact that my staff can care for multiple patients at the same time.
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Kate Johnson | Supervisor, Clinical Digital Care, OSF Healthcare
Valley has been working on opening a new unit over the past month or so that has required multiple changes in Get Well bed mapping. The team has been extremely helpful in expediting the changes, answering questions, & making recommendations for simplifying the process going forward.
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Denise | IT, The Valley Hospital
Recommended resources
We have a well documented track record of success in delivering consumer-centered experiences that drive results.
Access our full Resource Library
Case Study: Engaging patients to activate the retail pharmacy experience
Read the case study and find out how a non-profit hospital in the Midwest used the Get Well retail pharmacy plan in order to deliver a best-in-class patient digital engagement experience.
Get Well Renews and Expands 75 Partnerships in 2023
In 2023, Get Well renewed and expanded 75 partnerships, half of which were Epic®-enabled. Find out why one client renewed and also said, “We are thrilled to continue to partner with Get well.”
How to Win Patient Loyalty in Today’s Digital World
Download our whitepaper now so that you can discover how to elevate the patient experience and win patient loyalty as well as thrive in today’s consumer-centric healthcare landscape.
