Member Engagement Solutions Driven By Equity
Get Well partners with leading Health Plans and Payers to deliver member engagement solutions that improve the member experience as well as population health. At the same time, they provide robust ROI and value aligned to health plan needs.
![A smiling elderly couple is sitting at a kitchen counter, looking at a laptop together. The woman holds a coffee mug. The background is bright and modern. Purple graphic design elements are added, including a chat bubble icon and an illustration of a person's profile.](https://www.getwellnetwork.com/wp-content/uploads/2024/03/engage-retain-members-hero.png)
Predictive AI for Even Better Member Engagement
![A young woman holding a tablet and explaining something to an elderly woman, who is attentively listening with her chin resting on her hand. They are indoors, with bookshelves and a painting in the background.](https://www.getwellnetwork.com/wp-content/uploads/2024/03/engage-members.jpg)
Member Engagement in Order to Grow Revenue
Our Health Plan and Payer solutions let you customize campaigns to attract and engage members. As a result, you can simultaneously achieve your business goals, like revenue growth, as well as meet the unique needs of your member populations.
![A woman with curly hair and a smiling face holds a baby while sitting on a couch. The baby is sitting on her lap, gazing at and touching a tablet screen, which the woman also looks at and interacts with. They appear to be enjoying their time together.](https://www.getwellnetwork.com/wp-content/uploads/2024/03/health-equity-goals.jpg)
Achieve Your Health Equity Goals
Address “whole person health” by closing population health and social gaps with our proven solutions related to social determinants of health (SDOH), maternal health, and youth mental health screening and navigation.
![A woman with long hair wearing a striped shirt is smiling and looking at her smartphone while sitting on a couch. The background is blurred but shows some indoor plants.](https://www.getwellnetwork.com/wp-content/uploads/2024/03/member-satisfaction.jpg)
Boost Member Engagement, Satisfaction and Retention
With Get Well, you can deliver a personalized, digital member experience in order to drive higher satisfaction scores (CAHPS), and foster long-term member loyalty.
![An older man wearing glasses and a blue button-up shirt over a white t-shirt is intently working on a laptop. He is seated outdoors with a wooden railing and greenery in the background, suggesting a peaceful and serene environment.](https://www.getwellnetwork.com/wp-content/uploads/2024/03/improve-health.jpg)
Improve Population Health
Our virtual care management solutions and member outreach programs increase adherence as well as improve population health.
Additionally, Get Well helps protect, maintain and enhance your current HEDIS or STAR ratings.
Achieve Your Business Goals with Get Well 360
Get Well 360 supports payers and health plans, as well as empowers healthcare organizations to deliver the digital experience that members expect across every step of the healthcare journey in the community, at the point of care, and beyond.
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Targeted outreach designed so that it (re)activates patients closes care gaps, and grows value-based care (VBC) initiatives
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Augmented staff coupled with AI-enabled care navigation helps close health as well as social gaps in your communities
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300+ digital care plans designed in order to expertly navigate patients through pre as well as post discharge pathways
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Get Well Care Navigators provide outreach in order to navigate patients to in-network providers and disease-specific services
Who we help
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Medicare Advantage Health Plans
- Increase AWV completion rates and improve risk score accuracy documentation
- Tailor member outreach in order to impact specific STAR measures
- Provide year-round member engagement in order to improve health outcomes, boost satisfaction as well as enhance your plan’s performance
- Help members better manage acute or chronic conditions before they escalate to more serious health issues
![A woman holding a baby sits across from another person in a white coat, possibly a doctor, during a consultation. The baby is playing with an orange toy while the woman looks at the person in the white coat and smiles.](https://www.getwellnetwork.com/wp-content/uploads/2024/03/aca-exchanges.jpg)
Medicaid Managed Care Organizations
- Engage at-risk members in order to prevent costly health challenges later
- Identify barriers created by SDOH
- Tailor member outreach to impact specific HEDIS measures as well as capture state-based financial incentives
- Improve health equity and access as well as guide members to appropriate, less costly in-network care without delay
- Supports Medicaid eligibility redetermination to help ensure accurate enrollment, reduce fraud as well as maintain compliance
![A person with long hair in a braid, wearing a blue and white checkered shirt, sits at a bus stop with a white tote bag on their shoulder. They are looking into the distance, with bus schedules visible behind them and a park-like background.](https://www.getwellnetwork.com/wp-content/uploads/2024/03/managed-care.jpg)
ACA Exchanges
- Annual wellness visits in order to improve member health, make risk adjustments, better control costs
- Keeps people healthy through preventative care, in addition to reducing overall costs and helping to ensure sustainable funding
- Simultaneously supports member retention as well as loyalty initiatives
Client Success Story
![Ann & Robert H. Lurie Children's Hospital of Chicago](https://www.getwellnetwork.com/wp-content/uploads/2024/03/childrens-hospital-logo.png)
Proven Results at Scale
Aetna and Sutter Health joined together with Get Well in order to bring a proven patient navigation program to the health plan setting. Find out how Get Well helped deliver a differentiated experience, helping members seamlessly navigate both their plan benefits and the provider ecosystem through one convenient service.
![12% increase in PCP visits](https://www.getwellnetwork.com/wp-content/uploads/2024/03/pcp-visits.png)
![14% increase in portal usage](https://www.getwellnetwork.com/wp-content/uploads/2024/03/portal-usage.png)
![26% increase in member retention](https://www.getwellnetwork.com/wp-content/uploads/2024/03/member-retention.png)
Recommended resources
We have a well documented track record of success in delivering consumer-centered experiences that drive results.
Access our full Resource Library
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Join us to learn how to overcome these challenges and meet these complex needs.
Learn how to build trust with high-risk members, leverage cost-effective engagement channels, address the Health Equity Index, and more. Don’t miss out on strategies to enhance your Medicare Advantage plans and meet CMS requirements.