Mobile Remote Instructions
To get started downloading and using the app on a smartphone or tablet, follow these steps:
1. Search
Visit the device’s app store and search for ‘GetWell Anywhere.’
2. Download
Download the ‘GetWell Anywhere’ app onto the smart device.
3. Allow
Open the app and be sure to allow notifications to ensure important information is not missed.
4. Log In
Log in using your first name, last name, date of birth, and a two-factor authentication code sent directly by text, call, or email.
5. Pair
Once signed in, your device will automatically pair to the TV.
6. Navigate
Click on the “TV Remote” icon in the upper right corner of the homepage to control the TV.
NOTE: It is essential that patients enter their information into the app exactly as the hospital has it recorded through registration. For example, if patient Mr. Smith uses the name Tim Smith in his daily activities but his legal name and the way the hospital has it captured are ‘Timothy Smith,’ then Timothy should be entered in the ‘First Name’ field.
