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Executive brings more than 20 years of healthcare information technology, data architecture, and analytics experience Bethesda, MD (November 1, 2024) — Get Well, the leader in digital patient engagement, announced Thomas “TJ” Elbert has joined Get Well’s executive leadership team as Chief Operating Officer. He will oversee product development, data, AI, implementation and customer experience.
The recognition builds on mounting acknowledgement of Get Well’s leading patient engagement technology Bethesda, MD (October 23, 2024) — Get Well, the leader in digital patient engagement, announced recognition from AVIA Marketplace – the leading digital health marketplace – for conversational AI, patient education and remote monitoring. “This recognition AVIA Marketplace, informed by the number
Why CAHPS Scores Matter for MA Plans—and How Digital Engagement Can Improve Them
Medicare Advantage (MA) plans rely on CAHPS scores for Star Ratings and financial rewards. Get Well’s personalized digital engagement platform addresses chronic conditions, member support, and SDOH needs, improving member experiences and boosting CAHPS outcomes. Engage hard-to-reach members, build trust, and enhance health outcomes.
Transforming the Retail Pharmacy Experience with Get Well Meds to Go
Discover how a hospital in the Midwest leveraged Get Well’s Meds to Go program to engage patients and strengthen their in-house retail pharmacy system.
Enhancing Veteran Care Through Innovative Service Request Features
Discover how a Southeastern VA Medical Center utilized innovating digital features to enhance Veteran Care
Learn how to enhance Post-Discharge Ostomy Care for Adults using Get Well at a Southeastern VAMC, and explore capabilities available in the Get Well Anywhere – Federal (GWA-F) platform, enabled by Get Well’s FedRAMP ATO.
CMS is driving new mandates that will significantly impact how Medicare Advantage (MA) plans can receive Quality Bonus Payments (QBP). If plans only make superficial changes, it could spell disaster.
Get Well Recognized by KLAS Research for Addressing Social Determinants of Health
Get Well’s whole health digital screening and navigation programs utilized in partnerships to facilitate health equity and whole-person care Bethesda, MD (October 7, 2024) — Get Well, the leader in digital patient engagement, announced recognition by KLAS Research for their programs focused on social determinants of health (SDOH). Get Well will present the results of
How the VA Joined Forces with Get Well to Prevent Patient Falls, Saving Millions in Cost
In 2023, four Veterans Affairs (VA) Medical Centers on the West Coast led a focused initiative to enhance clinical outcomes, specifically addressing the issue of in-hospital falls.
Explore how patient engagement, predictive analytics, and digital care coordination are impacting trends in emergency department management.
Get Well’s cross-continuum digital patient engagement platform can now be accessed through AWS GovCloud and cloud services by federal organizations to personalize patient outreach across full episodes of care Bethesda, MD (September 24, 2024) — Get Well, the leader in digital patient engagement, announced its cross-continuum digital patient engagement platform has earned Federal Risk and
Modernizing Interactive Patient Care: The Evolving State of Smart Room Hardware Capabilities
Learn how Get Well’s integrated 360 platform helps hospitals modernize patient care and optimize smart room hardware for improved outcomes.
Learn how digital engagement plays a role in reducing ED costs and readmissions by addressing primary care access, behavioral health, and SDOH.
The Expanding Role of AI in Healthcare: 5 Innovative Use Cases
Leading health system innovators are using AI for tasks ranging from simple process automations to advanced clinical decision support models. These applications help reduce provider burden and expand the possibilities of patient care.
In this eBook, explore how SDOH data is already being used in healthcare settings. Explore how the future of SDOH data in healthcare holds great promise, but realizing this potential will require concerted efforts across multiple fronts.
Amplifying Veteran Patient Engagement with Effective Staff Training
Discover how a Southeastern VA Medical Center optimized clinical staff training to improve Veteran Patient Engagement with Get Well.
5 Ways to Reduce EHR Inbox Volume with AI, Automation, and Smart Workflows
Discover 5 ways to reduce EHR inbox volume using AI, automation, and smart workflows, enhancing efficiency and reducing burnout.
Discover how state Medicaid agencies can leverage the CMS Transforming Maternal Health (TMaH) Model to improve maternal health outcomes and close care gaps with up to $17 million in funding.
The Magic of Wheels Up!: Bringing Adventure and Joy to Hospitalized Pediatric Patients
Discover how Sunrise Association’s innovative Wheels Up! program, featured in Get Well’s solution for children’s hospitals, brings joy to pediatric patients worldwide.
To ensure you hit 2024 critical measure-level cut points, take proactive steps focusing on members who could use a nudge.
The Patient Portal is Broken: How Get Well Enables Seamless Communication for Success
It is time to take into consideration the user experience, knowledge, and digital literacy required to navigate a behemoth patient portal.
Enhancing Veteran Patient Satisfaction with Digital Rounding
Discover how a Northeastern VA Medical Center transformed their patient satisfaction reporting approach using Get Well’s digital rounding tool, to enhance the healthcare experience for both patients and clinicians. The implementation of virtual surveys with Rounds+ has allowed staff to proactively address patient needs, shifting focus from reactive problem-solving to delivering exceptional care.
Case Study: Reducing HAIs in Two Southeast VA Medical Centers
About the Southeast VA Medical Centers Get Well Solution: According to the Centers for Disease Control and Prevention, millions of people acquire an infection while receiving care, treatment, and services in a healthcare organization each year. Two Veterans Affairs Medical Centers in a Southeastern VISN partnered with Get Well last August to identify a path
Learn how to build trust with high-risk members, leverage cost-effective engagement channels, address the Health Equity Index, and more. Don’t miss out on strategies to enhance your Medicare Advantage plans and meet CMS requirements.
Get Well and Canopy Children’s Solutions Team Up to Address Youth Mental Health Crisis
Michael O’Neil details Get Well and Canopy Children’s Solutions’ mental health collaboration at the Aspen Institute’s Resnick Aspen Action Forum 2024 Youth Mental Health Crisis Action Roundtable BETHESDA, Maryland (August 15, 2024)– On Thursday, July 25th, Michael O’Neil, CEO and Founder of Get Well joined John Damon, CEO of Canopy Children’s Solutions, Mpadi Makgalo, CEO
About St. Tammany Health System Get Well 360 Module used: Guided Care Results 13% readmission reduction among COPD patients 69% of pneumonia patients avoided unnecessary phone calls to their care team 59% of COPD patients are extremely likely to recommend St. Tammany We are thrilled to continue to partner and expand with Get Well. It’s
Supporting Holistic Pediatric Care: How Smart Rooms Improve the Patient and Caregiver Experience
Integrating smart room technology with patient-centered practices offers a powerful opportunity to enhance the experience for both pediatric patients and their caregivers.
Addressing Language Barriers in Healthcare: A Path to Health Equity and Improved Health Outcomes
Learn how providing multilingual patient experiences are critical for improving health outcomes.
Enhancing Inpatient Care: The Vital Role and Future of Telehealth Solutions
Learn how Get Well supports patient engagement through video conferencing / telehealth.
Easing Cognitive Burden and Empowering Nurses with Technology
Learn how you can drive nurse empowerment and reduce cognitive burden with technology.
Discover how two Southeastern Veterans Affairs Healthcare System saw a decrease in Hospital-Wide All-Cause 30-Day Readmission Rates as more patients engaged with personalized video education. An educated patient is less likely to be readmitted, making brief video education a highly valuable component of the treatment plan.
Learn how Get Well enables a seamless patient and clinical experience from intake to discharge and beyond.
SAIGroup Acquires Get Well to Power Personalized Care with AI
by Fred Pennic 07/09/2024 What You Should Know: – Enterprise AI investment firm SAIGroup announced today the acquisition of Get Well, a leader in digital patient engagement. – Get Well currently facilitates over 10 million patient interactions annually across more than 1,000 healthcare organizations. Financial details of the acquisition were not disclosed. “As part of SAIGroup, Get Well’s mission to transform the patient experience will
SAIGroup Expands Healthcare AI Platform with Acquisition of Get Well
Get Well will leverage SAIGroup’s AI technology to build the leading precision care platform for hospitals and ambulatory centers to improve outcomes for millions of patients PALO ALTO, California (July 9, 2024) – Enterprise AI investment firm SAIGroup announced today it has acquired digital patient engagement leader Get Well, which powers more than 10 million
The Role of Social Determinants of Health (SDOH) in Pediatrics
Kailin Lieu, MD- Senior Director, Ambulatory and Clinical Programs Social determinants of health (SDOH) are increasingly becoming recognized as a crucial part of overall health. The concept that health is all clinical has become outdated, in favor of a more multifactorial representation of the reality that health is only 20% clinical care and 80% non-clinical.
Learn how health organizations can leverage technology to foster a culture of clinician gratitude.
About the West Coast VA Medical Centers Get Well Solution: The Results $5.82M In cost savings realized across the four facilities over a 12-month period $1.4M With an attribution model = 25%, Get Well helped save these facilities over $1.4M in one year 33% Overall in-hospital fall rates declined by 33% in the group of
Discover how a Southeast Veteran Affairs Medical Center used Get Well to digitize health education resources, increasing Veteran patient awareness and promoting a healthier lifestyle for all.
Improving the Medicaid Beneficiary Experience: A Blueprint for Success
36% of Medicaid beneficiaries said they either “sometimes, rarely, or never” understand communications from their health plan. Understanding the barriers that this population faces is critical to improving Medicaid beneficiary experience. This white paper will cover: The perceptions that Medicaid beneficiaries have towards their healthcare providers and health plan. How barriers like Limited English Proficiency
Social Determinants of Health (SDOH) screening and navigation is critical to providing whole person care in today’s healthcare landscape. But many health systems struggle to screen for social needs, accurately document patient needs, and close the loop on resource referrals. In this on-demand webinar, you’ll hear from our expert, Chelsea King Arthur, VP of Ambulatory
Medicare Advantage Headwinds: Why You Should Proactively Engage MA Plan Members
Christian Bagge, VP of Payer Strategy To say there is a lot going on within Medicare Advantage these days would be a massive understatement. In my role of payer strategy here at Get Well, I recently attended the 14th annual Medicare Star Ratings, HEDIS®, Quality Assurance and Risk Adjustment gathering a few weeks ago in
Digital Strategies for Educating Veteran Patients and Reducing Readmissions
Discover how a Northeast VA Medical Center used Get Well to engage and educate Veteran patients, while reducing hospital-wide readmission rates.
About this California health system Get Well 360 Modules used: The Results 3X Patient reach increase 29% Increase in patient text engagement 25% Increase in script order volume Goals The Solution
Get Well Named to AVIA Marketplace’s 2024 Top Smart Rooms Companies
Get Well, the global leader in digital patient engagement, announced today that it was recognized as a 2024 Top Company in Smart Rooms upon conclusion of extensive research and company outreach by AVIA Marketplace, the leading digital health marketplace. For nearly 25 years, Get Well has delivered digital, consumer-centric experiences to patients and their families
Discover how the infection control team at one VA Medical Center leveraged Get Well technology to improve hand hygiene practices at the facility and reduce HAIs.
Mobile care plan helps patients with kidney stone management
“[The care plan] incorporates patient-specific data to reinforce dietary management, fluid intake, and medication adherence based on the patient’s 24-hour urine collection results,” says Jenny Guo, MD. “We collaborated with a digital patient care management platform known as Get Well Loop. They’re used here at Northwestern throughout the hospital. We specifically partnered with them to
Discover how the infection control team at the Salem VA leveraged Get Well technology to improve hand hygiene practices at the facility and reduce HAI’s. You’ll also learn how four VISN 21 VA Medical Centers successfully reduced fall rates in their facilities while realizing cost-savings of over $5.5M in this 45-minute on-demand webinar.
Get Well’s Chelsea King Arthur Included in Becker’s Black Healthcare Leaders to Know List
Chelsea King Arthur, DrPH, and VP of Population and Digital Health at Get Well has been named to Becker’s Hospital Review 231+ Black healthcare leaders to know in 2024 Bethesda, Md. (May 24, 2024) – Get Well, the global leader in digital patient engagement, today announced their VP of Population and Digital Health, Chelsea King
Digital Library Provides Extended Access for Veteran Patients
How creating access to a digital library, in lieu of a physical library, improved Veteran patient experience. Dana Kear, Client Success Manager Reading books is a long-recognized method to improve mental health & wellbeing. Books can enrich our lives, but could they have health benefits as well? Researchers at Yale studied recorded submissions of 5,635
About this Midwest health system Get Well 360 Modules used: The Results $1.9M in realized patient revenue attributed to Get Well in 8 months 18% of people converted on the desired action 142% of targeted revenue achieved Goals The Solution Patient Stories
About UMass Memorial Health Get Well 360 Module used: Health Equity: Social Determinants of Health Program 30 Day Results 2X More than doubling their all-time record for number of patients screened in 30 days 5K+ resources shared with patients 2K+ patients screened in languages other than English 12% of patients received interventions from Get Well
Becker’s Hospital Review: 231+ Black healthcare leaders to know
Chelsea King Arthur, DrPH, VP of Ambulatory Products and Analytics, Get Well, has been named to the Becker’s Healthcare 231+ Black healthcare leaders to know list. Chelsea has devoted her career to ensuring that underserved patients and their families navigate a system tailored to their needs. Her efforts in Maternal Health Equity, Social Determinants of
Get Well renews and expands 14 partnerships in first 4 months of 2024, sees impressive results with SDOH Screening and Navigation solution through client use. Bethesda, Md. (May 16, 2024) – Get Well, the global leader in digital patient engagement, today announced they have continued and/or expanded 14 partnerships with leading health systems and hospitals
About Adventist Health Get Well Modules used: The Results $120M in realized patient revenue attributed to Get Well in 29 months (avg. aprox. $50M/ year) 1.5M Adventist Health patients served 431K personalized Get Well Navigator interactions 20.2M digital consumer touchpoints Goals The Solution
How a Southeast Veterans Affairs Medical Center revolutionized a national Age-Friendly Care movement to better care for people aged 65+. Dennis Shuman, Client Success Manager The IHI (Institute for Healthcare Improvement) has spearheaded the Age-Friendly Health Systems initiative – an action plan to address the growing challenge of reliably providing evidence-based practice to every older
Forbes: Walmart Ignored Health Care While Amazon And Get Well Worked To Addressed It
Walter Loeb of Forbes weighs in on how Amazon and Get Well excel in delivering personalized patient engagement, contrasting with Walmart’s struggle to make their healthcare programs work. Read the full story on Forbes.
A Get Well health system client used our SDOH Screening & Navigation solution and achieved these results in 1 week:
The Critical Role of Nursing Leadership in the Digital Healthcare Revolution
Jeanette Ives Erickson, RN, DNP, FAAN, Chief Nurse Emerita, Paul. M Erickson Chair in Nursing, Massachusetts General Hospital Katherine Virkstis, ND, Vice President, Clinical Advisory Services, Get Well In our series inspired by the recent article Leading with Hope by Katherine Virkstis, Get Well’s VP of Clinical Advisory Services, we delve deeper into each of
About Lifebridge Health Solutions/Modules used: Guided Care (Digital Care Management) The Results 43% reduction in Orthopedic readmissions rates 24% lower 30 day revisit rate for patients engaged post ED discharge 169% improvement in Google Star Ratings at LifeBridge NW ED Department 10 service lines supported with automated digital care 80% of patients “extremely likely” to
Download Social Determinants of Health (SDOH) RFP Template from Get Well
Are you a healthcare organization seeking to address Social Determinants of Health (SDOH) needs and scale your population health programs? We’ve compiled the fundamental questions you’ll want to include in your vendor RFP. These questions go beyond the traditional view of SDOH collection to better align with today’s landscape while streamlining clinical and ancillary workflows.
Black women face a staggering statistic – they are three times more likely to die from a pregnancy-related cause compared to White women. Under-resourced populations face significant maternal health inequities, leading to devastating consequences such as higher mortality rates and avoidable complications. Healthcare Provider Organizations are striving to address patients’ diverse needs to reduce complications
Hannah Figucia Griffith, BS, Get Well Client Success Manager Almost 16 million people in the US suffer from Chronic Obstructive Pulmonary Disease (COPD), also known as emphysema or chronic bronchitis, with symptoms that include frequent coughing or wheezing, excess mucus production and shortness of breath1. There is an increased prevalence of COPD in older adults
Black women are three times more likely to die from birthing complications than their white counterparts, and this number is still increasing. Here are some facts.
In the era of technology, why doesn’t healthcare make any sense?
Ryan Grimmett, Chief of Staff, Product Consumer technology has come a long way from the days of trekking to your local video rental store. Now, with smart TVs, you can effortlessly browse and stream the endless supply of films without concerns about availability or the hassle of physical in-store returns. This expectation of convenience has
Leading with Hope: 7 Insights from Get Well’s CNO Council on the Future of Digital Health
Katherine Virkstis, ND, Vice President, Clinical Advisory Services In an era where digital transformation is reshaping healthcare, the role of the Chief Nursing Officer (CNO) has never been more important. CNOs are strategic and visionary leaders, adept at blending clinical expertise and a deep understanding of care team workflows with technology innovations–to uphold patient-centered care
Get Well hosts Chief Nursing Officer Council on the Future of Digital Health
23 Nurse Executives representing more than 20 of the largest healthcare organizations gathered to discuss enhancing patient care through technology BETHESDA, MD (April 2, 2024) – Get Well, the global leader in digital patient engagement, hosted the Chief Nursing Officer (CNO) Council on March 6th, where 23 nurse executives from diverse healthcare backgrounds convened to
HealthLeaders Media: Is Healthcare Innovating Its Way Back To Patient Engagement?
Eric Wicklund of HealthLeaders Media shared his thoughts on yesterday’s HIMSS panel with Michael O’Neil, Tressa Springmann, Michael Garcia, and Eric Alper. Read the full story on HealthLeaders Media.
Get Well’s SDOH screening and navigation solution allows health systems to identify unmet social needs, integrate responses into their existing Electronic Health Record system, and navigate patients to appropriate resources Bethesda, Md. (March 12, 2024) – Get Well, the global leader in consumer digital patient engagement, today announced that UMass Memorial Health will implement Get
Chelsea King Arthur, DrPH, VP, Ambulatory Products & Analytics This year, provider organizations are required to collect data on the social needs of all admitted patients. While 2023 was the trial run for most organizations, 2024 isn’t proving to be much better, as teams battle internally to determine how and what should be the standardized
Kailin Hsu, MD, Director of Product Solutions and Clinical Programs Promoting a safer care environment is of crucial importance as healthcare workers face a concerning rise in workplace violence. Recognizing the need for a more proactive approach, clinical leaders at Get Well created the AWARE Framework to provide strategies on ways to avert and reduce
Achieving Impactful Veteran Care Outcomes through People, Process, and Technology
Karl Morneau, VP, Government Client Success Get Well proudly aligns with the Department of Veterans Affairs, Veterans Health Administration’s (VHA), demonstrating unwavering dedication to our nation’s veterans. Through the integration of Get Well’s patient engagement technologies and our collaboration with 72 VHA healthcare facilities nationwide, we have significantly enhanced veteran satisfaction, streamlined workflow efficiency, and
Closing Care Gaps and Collecting Health Equity Information: 3 Key Principles
Christian Bagge, VP Payer Strategy As consumers, we are bombarded with advertisements everywhere we turn. From the radio to TV, billboards, breaks for commercials on your favorite streaming channels, and even our social media feeds, the fight for our attention is all-encompassing. With so much noise, how do we decide what is worth paying attention
Case Study: Engaging patients to activate the retail pharmacy experience
How a non-profit hospital in the Midwest used the Get Well retail pharmacy plan to deliver a best-in-class patient ecosystem. View the case study below.
On-Demand Webinar: Unlocking Whole Health Patient Engagement using Get Well and Oracle Health
Watch this on-demand webinar for an overview of how healthcare providers utilize the patient engagement ecosystem partnership between Oracle Health and Get Well to improve the patient experience. With the new Get Well 360 platform, health systems can now leverage clinical information found within Oracle Health to deliver a fully unified experience that builds patient
Katherine Virkstis, ND, Vice President, Clinical Advisory Services During our Get Well Wednesday on February 7th, we spoke with Dr. Elizabeth Zadzielski, MD, OB/GYN Chair at Sinai Hospital, to discuss the maternal and infant health partnership between Sinai Hospital and Get Well. Sinai Hospital is the largest hospital within the LifeBridge Health System and the
Following the VHA’s expansion of Get Well solutions across 13,000 inpatient beds, recent findings have underscored a dramatic enhancement in the quality of care provided to Veterans Bethesda, Md. (February 15, 2024) – Get Well, the market leader in digital patient engagement, today announced unprecedented continued success in its collaboration with the Veterans Health Administration
Kailin Hsu, MD, Director of Product Solutions and Clinical Programs Pediatric leaders are currently facing a unique set of challenges, including the youth mental health crisis, “tripledemic”, and workforce burnout to name a few. In an effort to facilitate best practice sharing, my colleague, Katherine Virkstis, ND, VP, Clinical Advisory Services, and I have launched
Get Well Named #1 Market Leader for Patient-Driven Care Management by KLAS
Powering 50 million patient interactions each year, Get Well enhances healthcare experiences for health systems and patients Bethesda, Md. (February 7, 2024) – Get Well, the market leader in digital patient engagement, proudly announced today that it’s been recognized as the #1 market leader in the 2024 Best in KLAS: Software and Services report for
AWARE: A Technology-Driven Framework for Promoting a Safer Care Environment
Katherine Virkstis, ND, VP, Clinical Advisory Services The increase of violent incidents against healthcare workers, particularly nurses, has become a critical concern. Recent data from a 2023 survey by Premier, Inc. and the Agency for Healthcare Research and Quality (AHRQ), paints a worrying picture: a staggering 40% of healthcare workers have encountered workplace violence in
Get Well 360 empowers healthcare organizations to deliver the digital experience that consumers expect across every step of the healthcare journey - in the community, at the point of care, and beyond.