CAHPS scores

Why CAHPS Scores Matter for MA Plans—and How Digital Engagement Can Improve Them

Medicare Advantage (MA) plans rely on CAHPS scores for Star Ratings and financial rewards. Get Well’s personalized digital engagement platform addresses chronic conditions, member support, and SDOH needs, improving member experiences and boosting CAHPS outcomes. Engage hard-to-reach members, build trust, and enhance health outcomes.

Case Study: Reducing HAIs in Two Southeast VA Medical Centers

About the Southeast VA Medical Centers Get Well Solution: According to the Centers for Disease Control and Prevention, millions of people acquire an infection while receiving care, treatment, and services in a healthcare organization each year. Two Veterans Affairs Medical Centers in a Southeastern VISN partnered with Get Well last August to identify a path