Patient Engagement

Enhancing Veteran Patient Satisfaction with Digital Rounding

Enhancing Veteran Patient Satisfaction with Digital Rounding

Discover how a Northeastern VA Medical Center transformed their patient satisfaction reporting approach using Get Well’s digital rounding tool, to enhance the healthcare experience for both patients and clinicians. The implementation of virtual surveys with Rounds+ has allowed staff to proactively address patient needs, shifting focus from reactive problem-solving to delivering exceptional care.

A man and a woman smile as they look at a smartphone together. Text boxes around them offer options for Mental health resources, Screening, and Education with buttons labeled Find local support, Answer questions, and Watch 5 Videos for me, respectively, enhancing patient care through improved communication.

Get Well 360 empowers healthcare organizations to deliver the digital experience that consumers expect across every step of the healthcare journey - in the community, at the point of care, and beyond.

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